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Astronaut486
Contributor
Message 1 of 10

Please remove website from blacklist

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Hello, the malware was removed from the website right after the security breach.

Next day the website appeared in McAfee web advisor blacklist. 

Screenshot 2019-04-19 17.52.09.png

After that, the actions have been performed described on page McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process.

Still no result,

please help to resolve this issue.

1 Solution

Accepted Solutions
sivasubramanian
Moderator
Moderator
Message 5 of 10

Re: Please remove website from blacklist

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@Astronaut486 

Seems the URL has been reviewed and reputation changed to "Minimal Risk". Please check and update us.

cosmos.PNG

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

9 Replies
Peacekeeper
Message 2 of 10

Re: Please remove website from blacklist

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Did you get a ticket number if so post it here so the mods can chase it up.

Former Member
Not applicable
Message 3 of 10

Re: Please remove website from blacklist

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Hello,

It seems it is still with Medium Risk in the database:

Categorization in URL Filter database version '317629':

  URL Status Categorization Reputation

 http://cosmos.agencyCategorized URL- Spyware/Adware/KeyloggersMedium Risk

 

Please submit it again and select proper category.

sivasubramanian
Moderator
Moderator
Message 4 of 10

Re: Please remove website from blacklist

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@Astronaut486 

We have submitted the link for review and raised the ticket [#1943869]. These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer. We will keep you updated.

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
sivasubramanian
Moderator
Moderator
Message 5 of 10

Re: Please remove website from blacklist

Jump to solution

@Astronaut486 

Seems the URL has been reviewed and reputation changed to "Minimal Risk". Please check and update us.

cosmos.PNG

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Astronaut486
Contributor
Message 6 of 10

Re: Please remove website from blacklist

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The website has been removed from blacklst, really appreciate your help resolving this issue.

queensone
Contributor
Message 7 of 10

Re: Please remove website from blacklist

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Hello i cleaned up my website if you can please check and remove from blacklist. www.vsglobalfunding.com. Thanks

Peacekeeper
Message 8 of 10

Re: Please remove website from blacklist

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@queensone 

Please follow the article McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process
to create a ticket with trustedsource.org to change the web reputation.

Should be sorted hopefully in 3-5 days once you get a ticket

alaneu
Contributor
Message 9 of 10

Please remove website from blacklist

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Hi
 
Our website https://www.bee1.com.br is blacklisted by your service. Can you check it, please?
Peacekeeper
Message 10 of 10

Re: Please remove website from blacklist

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Follow this FAQ and allow 3 days for a change/review

WebAdvisor website rating dispute resolution process

I see a mod has answered you in another thread In future the link works well most times.

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