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Netzeband
Contributor
Message 1 of 3

Please remove from Blacklist

Hi,
I am a volunteer working for the theater festival https://netzeband-kultur.de/ starting tomorrow. Sadly our wordpress website got hacked June 8, we hired https://sitecheck.sucuri.net/results/netzeband-kultur.de and they helped us to solve the problem next day and we perform now a daily server side check with them.

But at June 11 our website showed up on your blocklist: https://www.siteadvisor.com/sitereport.html?url=netzeband-kultur.de and is till today not removed.
This is kind of dramatic because tomorrow the festivals ist starting: https://netzeband-kultur.de/spielplan/ and some visitors of the website are now blocked and can not access needed information to visit the festival.

We are promising that from now on our website is safe, could you please remove it from the blacklist?

Best
Max.

2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3

Re: Please remove from Blacklist

Hi  @Netzeband 

 Greetings from McAfee.

 We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

 Regards,
Edward Franso 

 

 

Netzeband
Contributor
Message 3 of 3

Thank you :-)

Thank you Edward for creating a Ticket, I will check again within the next days.
I saw your link how to solve similar situations, very helpfull, but still I hope this situation will not happen again as we have now higher security standards implemented for our wordpress website.

Best Regards

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