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Sandra-I
Level 8
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Message 1 of 12

Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello, i just got a new domain www.comomanejarlasemociones.com that I have forwarded to my landing page https://www.sandraiozzelli.com/guia and I'm getting this ? question mark when posting the link www.comomanejarlasemociones.com  in social media such as Youtube and facebook saying "link is unknown" and I just got a Youtube subscriber saying "Your webpage cannot be accessed, it says: This website cannot provide a secure connection".

Please see these screenshots where you can see how it is shown

 2022-05-28_20-31-46 (screencast.com)

2022-05-28_21-00-41 (screencast.com)

My domain and site is safe, I checked with Ionos, where I got the domain and with Kajabi, where I have my landing page and it is all right from their site. They suggested me to contact McAfee (which is the antivirus I use) because this is related with being shown as an unkown link by McAfee.

Could you please change this message, whitelist my domain and show it as a trusted domain? Please let me know if you need any additional information from my side to do so.

Thank you

1 Solution

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krishna55
Moderator
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Message 2 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @Sandra-I,

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Krishnamanikandan KS

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11 Replies
krishna55
Moderator
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Message 2 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @Sandra-I,

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Krishnamanikandan KS

Sandra-I
Level 8
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Message 3 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Thank you Krishnamanikandan, I appreciate it very much! 

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Thanks for this helpful info .

Sandra-I
Level 8
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Message 5 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello Krishnamanikandan,

Its been more than a week but I still see my domain showing the message "Link is unknown" with the question mark. Is there anything else I can do, to have this link review and show it as known link? Thanks

axro
Level 7
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Message 6 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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خرید هندزفری باسیم و لوازم جانبی موبایل با قیمتی مناسب

SY
Level 7
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Message 7 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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I'm having the same problem. Please fix this.

https://sakurayubi.com/

 

Sandra-I
Level 8
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Message 8 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello @krishna55 

It has been 3 weeks but I still have this problem, could you help me out with this please?

My domain is www.comomanejarlasemociones.com 

Thank you, I appreciate it.

Regards, 

Sandra

Kumar_suman
Moderator
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Message 9 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @SY @axro 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Kumar

Kumar_suman
Moderator
Moderator
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Message 10 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @Sandra-I 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Kumar

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