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Sandra-I
Contributor II
Message 1 of 12

Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello, i just got a new domain www.comomanejarlasemociones.com that I have forwarded to my landing page https://www.sandraiozzelli.com/guia and I'm getting this ? question mark when posting the link www.comomanejarlasemociones.com  in social media such as Youtube and facebook saying "link is unknown" and I just got a Youtube subscriber saying "Your webpage cannot be accessed, it says: This website cannot provide a secure connection".

Please see these screenshots where you can see how it is shown

 2022-05-28_20-31-46 (screencast.com)

2022-05-28_21-00-41 (screencast.com)

My domain and site is safe, I checked with Ionos, where I got the domain and with Kajabi, where I have my landing page and it is all right from their site. They suggested me to contact McAfee (which is the antivirus I use) because this is related with being shown as an unkown link by McAfee.

Could you please change this message, whitelist my domain and show it as a trusted domain? Please let me know if you need any additional information from my side to do so.

Thank you

1 Solution

Accepted Solutions
krishna55
Moderator
Moderator
Message 2 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @Sandra-I,

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Krishnamanikandan KS

View solution in original post

11 Replies
krishna55
Moderator
Moderator
Message 2 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

Jump to solution

Hi @Sandra-I,

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Krishnamanikandan KS

Sandra-I
Contributor II
Message 3 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Thank you Krishnamanikandan, I appreciate it very much! 

PrivacyProtect
Contributor
Message 4 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Thanks for this helpful info .

Sandra-I
Contributor II
Message 5 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello Krishnamanikandan,

Its been more than a week but I still see my domain showing the message "Link is unknown" with the question mark. Is there anything else I can do, to have this link review and show it as known link? Thanks

SY
Contributor
Message 6 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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I'm having the same problem. Please fix this.

https://sakurayubi.com/

 

Sandra-I
Contributor II
Message 7 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hello @krishna55 

It has been 3 weeks but I still have this problem, could you help me out with this please?

My domain is www.comomanejarlasemociones.com 

Thank you, I appreciate it.

Regards, 

Sandra

Kumar_suman
Moderator
Moderator
Message 8 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Hi @SY @axro 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Kumar

Kumar_suman
Moderator
Moderator
Message 9 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

Jump to solution

Hi @Sandra-I 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Kumar

Sandra-I
Contributor II
Message 10 of 12

Re: Please make my new domain a trusted Site - Now appears as "link is unknown"

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Thank you Kumar I appreciate that
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