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sherbet
Contributor
Message 1 of 3
‎01-27-2023 01:18 PM

Our website is falsely blacklisted

Our website, https://sherbet.com, has been falsely blacklisted, and our customers complain that McAfee WebAdvisor (and other McAfee software) is showing them a false warning when they try to access it.

Our site is safe, fully licensed, and we do regular testing to ensure we follow the latest security practices. This warning needs to be removed as it's affecting our business.

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2 Replies
GaneshR
Moderator
Moderator
Message 2 of 3
‎01-27-2023 04:41 PM

Re: Our website is falsely blacklisted

Hi @sherbet 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

Regards,

Ganesh Raju R

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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sherbet
Contributor
Message 3 of 3
‎02-21-2023 11:20 PM

Re: Our website is falsely blacklisted

This warning is still appearing (Consumer Protection). Can we please have this resolved immediately as it's impacting our customers.

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