Korgman,
Just so I'm clear:
You say that Firefox doesn't show a SA (WA) toolbar?
- did you check the "Add-ons" menu in Firefox - is the add-on there, and enabled?
You say that IE is fine?
- WebAdvisor has no toolbar in IE (by design, to accommodate changes by MS), but annotations should still work adn WA is configurable via the sub-menu under the Tools menu
You say that WA doesn't show annotations?
- I think I read that you tried settign WA to show annotations for all search engines (as per the FAQ)?
***For everyone***
We've recently changed the default install options for
1) the 14.0 version Windows Security suites (Internet Security, Total Protection, LiveSafe, etc.). In other words, if you have (or your subscriptions is entiteld to) version 14.0, running on Windows 7 (or newer) and Internet Explorer 9 (or newer), you should get WA while installing the suite.
2) Similarly, if you want to install the standalone (free) version, just go to www.siteadvisor.com - if the website detects your system as Windows 7 or newer etc., you'll get redirected to the download page for WebAdvisor.
The actual criteria for whether you'll get SiteAdvisor or WebAdvisor from siteadvisor.com are:
You'll get SiteAdvisor if
You'll get WebAdvisor if
HTH
Doug- Thanks for the info.
You say that Firefox doesn't show a SA (WA) toolbar?
- did you check the "Add-ons" menu in Firefox - is the add-on there, and enabled?
Yes, No WA add-ons
So after reading your post, I uninstalled WA via add/remove programs and the went to the website using IE11 not FF and it did indeed take me to the WA stand alone download as you wrote. However, after running the install and reboot as prompted, now neither browser has it. It is no longer in my tools drop down for IE and I don't see it in manage add-ons (list all)
I guess my next option is to do a full suite uninstall (SC14.0.1076), MCPR, then reinstall.
I guess my next option is to do a full suite uninstall (SC14.0.1076), MCPR, then reinstall.
Kerr!!! That brought it back to IE but still no dice with Firefox.I'm about done with this. I guess I'll just continue to trust the NoScript add on.
Strange I have FF39 and WA 4.0.0.274 and see the toolbar no problem. Maybe Doug will have an idea
Korgman,
So now you've uninstalled/reinstalled WA, but there's still no entry in Firefox's Add-on list? This is really odd. There currently is an issue in which FF doesn't display the toolbar if Firefox is installed *after* WA, but it doens't sound like this is the problem. My first guess is that you might have a conflicting add-on (doubtful, but possible), especially since you mentioned the noScript add-on.
If it were my system, I would try testing if there was something wrong with my Firefox installation that is blocking WA:
1) temproarily disabling or removing all other add-ons, then try the WA uninstall/reinstall.
2) If that failed, I'd try uninstalling and then reinstalling Firefox.
3) if it still wasn't working, I'd do the uninstall/reinstall of WA.
Let us know if this works.
Bingo If that failed, I'd try uninstalling and then reinstalling Firefox.
Well google me silly. I uninstalled and reinstalled FF and as I was downloading all of my my add-ons I got a prompt to install Web Adviser. I've got it now.
Thanks Doug
It usually doesn't take me this long to figure shit out.
🙂
Glad it worked out.
Ditto mate
Finicky software.
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