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thaigolf
Former Member
Message 1 of 18

[Need Help] My site have the report for malware. What should I do?

Dear All,


I'm webmaster thaigolfguru.com . I found the problem about siteadvisor when click to my site. I always check my site for avoid the malware and spam.


What's should I do for remove this situation?


Please feel free to let me know email removed for security if they need to contact you they will know how

Message was edited by: Peacekeeper on 16/07/12 6:43:48 PM

Message was edited by: Peacekeeper on 16/07/12 6:44:29 PM
17 Replies
Peacekeeper
Message 2 of 18

Re: [Need Help] My site have the report for malware. What should I do?

Contact SiteAdvisor

Contact both Siteadvisor and trusted source.

This is the way no need for 3 posts in different forums locking those.

Usually takes a while

Message was edited by: Peacekeeper on 12/07/12 7:14:54 PM
thaigolf
Former Member
Message 3 of 18

Re: [Need Help] My site have the report for malware. What should I do?

Many thanks peacekeeper

I sent E-mail to contacr SiteAdvisor already. How long I 'll get the reply email?

Peacekeeper
Message 4 of 18

Re: [Need Help] My site have the report for malware. What should I do?

That varies also contact trusted source it is their detection that Mcafee is following.

on 13/07/12 6:50:30 PM
thaigolf
Former Member
Message 5 of 18

Re: [Need Help] My site have the report for malware. What should I do?

Waiting for reply E-mail

Peacekeeper
Message 6 of 18

Re: [Need Help] My site have the report for malware. What should I do?

It will take a while sorry. Hopefully one of the SA techs will see this.

thaigolf
Former Member
Message 7 of 18

Re: [Need Help] My site have the report for malware. What should I do?

Long time no see reply Email.

Peacekeeper
Message 8 of 18

Re: [Need Help] My site have the report for malware. What should I do?

I did say a while . Ok assume by a while I mean a week or three to get it fixed as they have heaps of webmasters asking for reviews. I could ping the manager but that is unfair to those before you.

Did you email trusted source as well as Site advisor?

thaigolf
Former Member
Message 9 of 18

Re: [Need Help] My site have the report for malware. What should I do?

Long time no see reply Email.

I sent E-mail by Contact us on website. Did it correct? If not what Email?

Today I sent it again.

Many Thanks.

Message was edited by: thaigolf on 7/16/12 1:56:33 AM CDT
Peacekeeper
Message 10 of 18

Re: [Need Help] My site have the report for malware. What should I do?

For trusted source use the webform here

http://www.trustedsource.org/en/feedback/url

For Siteadvisor use

support@siteadvisor.com

Will give you a week then I will ping teh Sa lead tech. If I do this too early it disadvantages the other webmasters.

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