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yan_yan
Contributor
Message 1 of 4

My website link is labelled as PUPs by Mc Afree

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Hi 

Can you please advise how to removed the PUPs from mrthealth website link as per shown below:

https://www.mrthealth.com/all-i-want-for-christmas-is-spirulina/ 

in fact, my technical team has checked and found out that it's a false positive, he had tried scanning a few websites and it doesn't show to have any risk. 

Please help. thanks 

 

 

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: My website link is labelled as PUPs by Mc Afree

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Hello @yan_yan 

The issue has been fixed. Please request your clients to update McAfee, restart the computer and try to access the URLs that weren't working before. 

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

3 Replies
karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 4

Re: My website link is labelled as PUPs by Mc Afree

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hI @yan_yan 

We have submitted a request to review and change the website reputation to minimal risk and the ticket number is 2290862. We will update the status shortly.

Thanks,
Karthikeyan J

Madhan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: My website link is labelled as PUPs by Mc Afree

Jump to solution

Hello @yan_yan 

The issue has been fixed. Please request your clients to update McAfee, restart the computer and try to access the URLs that weren't working before. 

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

Dev015
Contributor
Message 4 of 4

Re: My website link is labelled as PUPs by Mc Afree

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Hi @karthikeyan_J 

I also have the same problem here. Can you please assist with filing a dispute? Our website is mimita.africa 

Regards

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