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roy_zon
Contributor
Message 1 of 4
‎09-16-2020 01:15 AM

My website is blacklisted

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Dear support,

Thank you for your great service! Our website is currently blacklisted and categorized under "Spyware/Adware/Keyloggers" and "PUPs (potentially unwanted programs)".

We already contacted you via https://trustedsource.org/ without any response yet.

 

Can you please review the website correctly or provide us the more details about the problem?

URL: https://transpaclean.nl

 

Thank you very much.

 

Roy

1 person had this problem.
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1 Solution

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karthikeyan_J
McAfee Retired
McAfee Retired
Message 4 of 4
‎09-23-2020 07:56 AM

Re: My website is blacklisted

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Hi @roy_zon,

Your website has been reviewed and the status has been changed to medium risk. Please check and for further queries contact sites@mcafee.com.

 

Thanks,
Karthikeyan J

View solution in original post

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3 Replies
karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 4
‎09-16-2020 02:12 AM

Re: My website is blacklisted

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Hi @roy_zon,

Thank you for your URL feedback. We will process your transmitted URLs as quickly as possible. These requests will be addressed within an average of 3-5 business days 

Your Ticket ID is '#2204279'

 

Thanks,

Karthikeyan J

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roy_zon
Contributor
Message 3 of 4
‎09-23-2020 06:19 AM

Re: My website is blacklisted

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Hi @karthikeyan_J ,

Thank you for your effort. Can you please let me know how I can view the process of the ticket? I don't have any account on  http://trustedsource.org/ that is connected to the ticket (#2204279).

Our customer can't use our product right now because of the blacklist. He is using this product:"McAfee SiteAdvisor/Web Control (Enterprise)".

Can you please give me a ticket update?

Thank you very much.

 

Kind regards,

Roy

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karthikeyan_J
McAfee Retired
McAfee Retired
Message 4 of 4
‎09-23-2020 07:56 AM

Re: My website is blacklisted

Jump to solution

Hi @roy_zon,

Your website has been reviewed and the status has been changed to medium risk. Please check and for further queries contact sites@mcafee.com.

 

Thanks,
Karthikeyan J

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