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joaofurtado
Contributor
Message 1 of 7

My company's website was flagged as insecure: https://web.mercafacil.com

Why did my company's website got flagged as unsafe? Is there any process that I can follow to figure this out?

 

We did not change anything about our deployment process. We adhere to all common security procedures, all our deployments are behind cloudflare, we use TLS, etc.

 

I need the website to be unflagged.

6 Replies
Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

Hello @joaofurtado ,

The website https://web.mercafacil.com is already under Minimal risk, kindly have a check and feel free to respond to this post for any further queries.

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards.
Rajiv S

joaofurtado
Contributor
Message 3 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

The link you shared does not open on my browser - it gets 404.

Peacekeeper
Message 4 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

Magesh
McAfee Retired
McAfee Retired
Message 5 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

Hi @joaofurtado 

Please try accessing the article below, If you encounter any error visit service.mcafee.com and search for WebAdvisor dispute rating resolution process or TS100806 for additional information. 

Web Advisor Dispute resolution process.  

Thanks

wayneedwards
Contributor
Message 6 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

Could you please let me know how I can verify that my website basketballgem is flagged or not?

Rajiv_s1
McAfee Retired
McAfee Retired
Message 7 of 7

Re: My company's website was flagged as insecure: https://web.mercafacil.com

Hello @wayneedwards ,

The mentioned website is already categorised as minimal risk, if you would like to confirm that please follow the below steps.

Go to TrustedSource.org.
Select McAfee SiteAdvisor/WebControl (Enterprise) from the drop-down list.
Type in the address of a website, for example www.mcafee.com, then click Check URL.

Regards,
Rajiv S

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