×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Maudraum
Contributor
Message 1 of 5

My Web Advisor is installed on my Firefox browser, but it doesn't show at all

It doesn't even show up in my add-on/extension section. I have uninstalled and reinstalled twice, and still nothing.  This is really pissing me off. Oh, and this happened once before, and suddenly it started working again. What gives?

4 Replies
Help_Everyone
Reliable Contributor
Reliable Contributor
Message 2 of 5

Re: My Web Advisor is installed on my Firefox browser, but it doesn't show at all

Do you have other extensions working fine. check if the browser has any issues.

Madhan
McAfee Retired
McAfee Retired
Message 3 of 5

Re: My Web Advisor is installed on my Firefox browser, but it doesn't show at all

Hello @Maudraum 

We are sorry for the inconvenience caused. We will help you fix WebAdvisor on Firefox.

Due to the nature of this incident, we will contact you and resolve privately.

I've sent you a Private Message. Please check and respond.

Regards,
Madhan M

 

Maudraum
Contributor
Message 4 of 5

Re: My Web Advisor is installed on my Firefox browser, but it doesn't show at all

All the other extensions work fine, but as I stated, Web Advisor doesn't even appear in that very section like it doesn't exist, only it shows up in my control panel list.

Maudraum
Contributor
Message 5 of 5

Re: My Web Advisor is installed on my Firefox browser, but it doesn't show at all

Now it's not showing up in my Control Panel at all. I just noticed about an hour ago that it was mysteriously gone. Now I go and download it again, and it's still not showing up or installing at all. I am actually considering just uninstalling the whole McAfee antivirus software after purchasing another from Best Buy because all I'm getting is the run around.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community