Mcafee WebAdvisor using 50% cpu

[catdaddy]

​,

                 Thank you for your correspondence. My Email client has been acting up last couple of days. However I have not noticed any Spam as it's filters it rather exceptionally. I will also monitor as well.

All the Best,

-CD

[dougk_t3 · Accepted solution]

Update:

The WebAdvisor team were able to determine the cause - many thanks to those who shared logs to help us identify the problem. 

As a result, we've been able to fix the problem and have now released McAfee WebAdvisor 4.0.3.279, which you will soon receive through the standard update mechanism. 

However, if you want to update sooner, the new version can be downloaded from www.mcafee.com/mcafeewebavisor or www.SiteAdvisor.com, (Note: please use Internet Explorer to download in order to get this latest version immediately).

Please post back to confirm if this fixes the problem you are experiencing.

[catdaddy]

Thank you Doug!

[catdaddy]

Hi Doug,

             Just did a fresh install  (4.0.3.279) and everything is functioning just fine. Actually I never experienced any issues with build(266). Thanks again

[catdaddy]

I might add also thank you to everyone whom contributed their personal Logs/Files. Please give Kudos to the Web Advisor team as well.

[dajiang]

Hi Doug

Since I had already uninstalled WebAdvisor, can I also get the new version through the McAfee app using Navigation > Settings > Features > Available Features and ticking Web Protection?

Thanks

[catdaddy]

As Doug mentioned you can obtain it by going to this page;McAfee WebAdvisor by Intel Security keeping in mind use Internet Explorer11 to install. Latest current Version/Build being  ( 4.0.3.279 )

I might add also, in your Web Advisor 'Settings' make sure you choose the (Middle) setting.

(Tell me a search result is safe in any Search Engine).

[dougk_t3]

dajiang,

While you can reinstall using Features, the update mechanism is throttled, meaning it will install .266, and it could take a while to get updated to 279 version.  I just ran a test of trying to force the update - one one machine it updated to .279 immediately, while on the other it took 9 tries to finally get the update.

IOW, Cliff is correct - the fastest way to get .279 is to download it from "mcafee.com\mcafeewebadvisor" or "siteadvisor.com" using IE.

HTH

[dajiang]

Well yesterday I ran an update without webadvisor installed or the box selected in mcafee features. This updated the virus defs etc.

Then early today I ran a full scan.

After that the 279 webadvisor was installed !

How and why I don't know.

and it has the same Affld 649.

However, all seems to be working fine.

Thanks to all that contributed

[DEVA_33]

bro i have latest mcafee and webadvisor version but why it's stay high