McAfee WebAdvisor freezing Google Chrome

[gamemaCZ]

Hello,

I have been using McAfee WebAdvisor for a few years, but in past month, my Google Chrome browser started to having problems with freezing. I find out that in this situations, Chrome use 100% of my CPU (respectivaly 100% of my CPU is used at the moment, Chrome itsefl use like 70%).

I found out on the internet, that the most likely cause of this is that some of my extensions is not working properly. I tested tham anf find out that it is McAfee WebAdvisor that is causing it. Do anyone know how to solve this?

Thanks for help,

gamemaCZ

[Nagesh_G]

Hi @gamemaCZ,

Greetings from Mcafee,

Kindly try clearing the browser cookies and caches also try resetting the browser and remove the Extension from the browser , enable the Web advisor extension and share the outcome .

Regards

Nagesh G 

[RishavJUME2024]

@Nagesh_G  I have had the same problem and had done all the steps you suggested. the second time I even installed my user data for the chrome browser but the solution only seems to be to disable the extension. Also, this is not limited to chrome as I had tested edge for it too. Please resolve this problem

[jfwireless]

I am having tehesame issue, only solution is to turn teh extension off