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smiffy
Contributor II
Message 1 of 6

Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Hi all, I filed a request on TrustedSource for the Medium Risk flag on one of my websites to  be reviewed. I did create an account in order to do it, but I guess my login must have timed out, as there is no entry for it in the Track URL Ticket Status section. Is there anyway that it could be assigned there? Thanks a lot.

1 Solution

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smiffy
Contributor II
Message 5 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Thanks. I tried again and it worked, I got a ticket acknowledgement e-mail. So far so good.

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5 Replies
exbrit
MVP
MVP
Message 2 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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It's been a while since I attempted to review or otherwise flag a website URL at SA/WA, but if I recall it took  about a day for any record of what I did to appear.

Give it 24 hours and if still no record I'm afraid it's a case of starting over again.

Any site appeals should result in an acknowledgement email I thought, unless things have changed drastically.

smiffy
Contributor II
Message 3 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Thanks for the quick reply. I didn't get an acknowledgement e-mail, logged in or logged out. Looks like I'll be submitting it again.

exbrit
MVP
MVP
Message 4 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Good luck.  All I've been told is that they are busy restructuring the whole thing, not sure if the Intel takeover had anything to do with that.

smiffy
Contributor II
Message 5 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Thanks. I tried again and it worked, I got a ticket acknowledgement e-mail. So far so good.

exbrit
MVP
MVP
Message 6 of 6

Re: Logged out while filing WebAdvisor review - can a tracking number be assigned?

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Sounds hopeful 😉

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