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Kidd
Level 7
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Message 1 of 19

Is SiteAdvisor down today?

I've noticed SiteAdvisor Greyed out today, is it down today? Using XP SP3 - Firefox 3.5.5.

Also greyed out in IE.

18 Replies

Re: Is SiteAdvisor down today?

Mine's OK at the moment.  Perhaps the server for your area is down.

Kidd
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Message 3 of 19

Re: Is SiteAdvisor down today?

Thanks Ex_Brit, I'll keep an eye on it.

TomTinsley
Level 7
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Message 4 of 19

Re: Is SiteAdvisor down today?

Looks like something is happening to some computers and not others.  My wifes (Windows XP Home) PC SiteAdvisor is working.  My (Windows 7 64 bit) is not.  Any Ideas?

Re: Is SiteAdvisor down today?

Sorry, I have no ideas other than local server glitches.

TomTinsley
Level 7
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Message 6 of 19

Re: Is SiteAdvisor down today?

I just removed and reinstalled McAfee Total Protection.  SiteAdvisor works now.  However it is the 2.8 version.  Tried the update and it says I am up to date.  I know I had SiteAdvisor 3.0 before.  Are you sure support is communicating well with you?

Message was edited by: TomTinsley on 12/2/09 8:56 AM

Re: Is SiteAdvisor down today?

I'm only relating my experience with it over the years - the grey business happens from time to time.

regarding the version - the download always gives a slightly older version, it will update silently.

Message was edited by: Ex_Brit on 12/3/09 4:34 AM
Kidd
Level 7
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Message 8 of 19

Re: Is SiteAdvisor down today?

All's back to normal I downloaded v 3.0.1.159_1 and its green again Only thing is , I use the zoom feature on Firefox

and noticed that this version zooms the green box, sometimes off the screen but I can live with that.

Re: Is SiteAdvisor down today?

If it's not one thing, it's another....!!  Well at least it's working, sort of.

All the best.

georgieb
Level 7
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Message 10 of 19

Re: Is SiteAdvisor down today?

I'm in the same situation as "TomTinsley". Two days ago I did an uninstall reinstall for the same reasons (posted separate item on the subject "FYI if Site Advisor Greyed Out"), which resolved my problem. Today, once again McAfee has (as you say Ex Brit) "silently" updated me to version 3.0 (from 2.8) & Site Advisor is once again "grey". I find it odd that the update/version date reflected for SA is 31/12/1969 (as before) ????. I doubt server up or down has anything to do with this. I could uninstall/reinstall again but suspect will be undone again in a few days. Suggestions ?

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