I just removed and reinstalled McAfee Total Protection. SiteAdvisor works now. However it is the 2.8 version. Tried the update and it says I am up to date. I know I had SiteAdvisor 3.0 before. Are you sure support is communicating well with you?Message was edited by: TomTinsley on 12/2/09 8:56 AM
I'm only relating my experience with it over the years - the grey business happens from time to time.
regarding the version - the download always gives a slightly older version, it will update silently.Message was edited by: Ex_Brit on 12/3/09 4:34 AM
All's back to normal I downloaded v 18.104.22.168_1 and its green again Only thing is , I use the zoom feature on Firefox
and noticed that this version zooms the green box, sometimes off the screen but I can live with that.
I'm in the same situation as "TomTinsley". Two days ago I did an uninstall reinstall for the same reasons (posted separate item on the subject "FYI if Site Advisor Greyed Out"), which resolved my problem. Today, once again McAfee has (as you say Ex Brit) "silently" updated me to version 3.0 (from 2.8) & Site Advisor is once again "grey". I find it odd that the update/version date reflected for SA is 31/12/1969 (as before) ????. I doubt server up or down has anything to do with this. I could uninstall/reinstall again but suspect will be undone again in a few days. Suggestions ?
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