Hello - About 3 weeks ago our web site was compromised and McAfee rightly identified it as a problem and put it on the blacklist. Since then we have located and removed the bad files, increased the security on the web site and contacted all the security companies who checked and cleared our web site. Unfortunately McAfee has not done this, and as a result our business is seriously compromised as anyone replying to an old email with a link to the site gets their emails blocked, and they get a message saying our email address is permanently blocked. Our web site providers have emailed McAfee 3 times, never a reply. I have desperately tried to contact them - no reply. SO I joined this forum in an attempt to get help. So many people use McAfee, it is vital they remove the block, but how to I get them to do it? All these HAVE checked and declared the domain clean, Google Safe Browsing, Norton Safe Webs, Phish tank, Opera browser, Sucuri Malware Labs blacklist, SpamHaus DBL, Bitdefender, Yandax (via Sophos) ESET and only , SiteAdvisor(McAfee) has not checked and is still blacklisting our site which is www.rpclettings.co.uk Please Please will someone tell me how to get them to check and lift this blacklist that is causing such serious problems to our company.
Carolyn Harry
Company Secretary
I should note that you misspelled McAfee several times, inserting an 'a' where none exists, before the 'c'. If your emails were addressed that way they would not reach McAfee.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: