HELP! Site and emails declared threat. False Positive.

[catdaddy]

Thank you, will pass along

[selvan]

Hi

The site rating for the website is flagged as Suspicious by Site Advisor (See Image Below). In order to submit a ticket we will need details such as the category of Site (Business Type), whether attacked previously, Owner etc. I noticed that the site doesn't use HTTPS which is also a concern.

[timaron]

We already submitted a ticket with that info, was never attacked previously. It's a brochure ware business to business site. No logins or password are required. It just has info on the company for potential clients. I have designed many many sites and none of them are flagged for not being HTTPS so don't see how or why that would be a factor in this.

[catdaddy]

Thank you Selvan...

[timaron]

Thanks for all of the replies but I'm not sure it's helped in anyway. Maybe I'm missing somehting but it seems we've done the things suggested and have heard nothing.

Selvan, in case you were needing that info again and wanted to submit a new ticket, it would be:

Business Type: Business Services or B2B

Attacked Previously: No

Owner: Barry White (barry.white@g7consulting.com)

Again, we did have a ticket submitted about 7 business days ago and have heard nothing back. Ticket #1163711.

WPEngine Support also put in a request to Mcafee on our behalf for fixing the issue as well.

Also, let me know if there is some issue with HTTP vs HTTPS. This site is on a shared server that I run three sites on, the other two are also HTTP and come up as completely clean through Mcafee so this leads me to believe this is a non-issue. Let me know if I'm missing something or if SiteAdvisor is more prone to false positives when SSL isn't activated.

[catdaddy]

,

                Thank you for your invaluable input in a effort to getting your issues resolved. I simply was thanking Selvan for responding to request to assist you. I am certain he will exhaust every avenue possible to help you. As he himself is a Tier Tech 2.5 Engineer from Support.

                I will leave you in his most capable of hands....

All the very best,

CD

[selvan]

-  I have submitted a ticket from my end #1166348. Let us wait for the Review to be complete. Fingers crossed.

Welcome

[timaron]

Thanks Selvan, I appreciate the help. Hope this does the trick.

[selvan · Accepted solution]

The site has been white-listed. Please post back the status after checking Oracle software.

[timaron]

Yes, just got confirmation as well. Thank you so much for your help and patience.

You too catdaddy!