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candiceh
Former Member
Message 1 of 4

HELP - My site is categories as 'Malicious' site but it is apparently safe?

Hi All!

Could you please help us with this issue - our website www.droolies.co.nz is categories as a malicous site and we believe this is perhaps an error?

This site is hosted by WIX and they have checked the sites multiple times, they advised that this is an error from McAFree

I have also checked with other product and it seemed that McAFree is the only product that made our site to mailicious site and its very likely to be an error.

As a business owner I would really need this to be 'Green' so we can share the link with our customers on social media and etc.

I have submitted the review request with McAFree but no answers so I am really unsure of what I can do

Could anyone please help us and let us know what the issue is exactly, and how can I make the site 'GREEN' again?

Here is WIX reply on the malware issue:

http://www.wix.com/support/ugc/512d63dd-0aa0-4f69-a3a1-4c0b67ee7103/7e8efa58-e5ef-4aa9-9e95-7e4c0bb2...

Here is SiteAdvisor Report

http://www.siteadvisor.com/sites/www.droolies.co.nz

THANKS!!!

3 Replies
catdaddy
MVP
MVP
Message 2 of 4

Re: HELP - My site is categories as 'Malicious' site but it is apparently safe?

@ candiiceh,

                Did you start a ticket with Site Advisor using this Link:

                

Also I think that it would be appropriate to move this to Site Advisor, to garner more attention/Assistance.

Hopefully one of the other Moderators will add to this discussion, and bring more attention to your issue.

Please keep in mind, we Moderators are not McAfee employees, and can only do as you do. Report the issue and wait for it to be resolved.

Wishing you all the very Best,

Regards,

McAfee Volunteer Moderator 1

Cliff
McAfee Volunteer
candiceh
Former Member
Message 3 of 4

Re: HELP - My site is categories as 'Malicious' site but it is apparently safe?

Thanks Catdaddy

I have re-post my questions there. Sorry about posting this at the wrong place.

As you can see I am very new to this but desperate for an answer

Thanks so much

catdaddy
MVP
MVP
Message 4 of 4

Re: HELP - My site is categories as 'Malicious' site but it is apparently safe?

You are quite Welcome.

One may come along and keep the thread as one ,in Site Advisor.

Edited: @8:43 pm to add Volunteer Moderator

Original post was on 8/24/2014

Regards,

Catdaddy

McAfee Volunteer Moderator 1

Cliff
McAfee Volunteer
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