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capatt
Former Member
Message 1 of 39

Firefox Safe Search Icons Not Appearing

Hello
I'm using the latest Firefox, which I've uninstalled/reinstalled to troubleshoot this issue....
The safe search icons no longer appear on a search page (Google) following the links. The option to do so is of course selected and the status bar at the bottom of the windows turns the (apparently) appropriate color. The settings though, seem to make no difference. I can't display the icons, nor can I highlight a link. Nothing happens on the web page, itself.
This is the freeware version and I have no other McAfee products installed, nor do I have the IE plugin.

Any ideas?

Thanks!
Labels (1)
38 Replies
Kerry1960
Former Member
Message 2 of 39

RE: Firefox Safe Search Icons Not Appearing

It seems to appear that SiteAdvisor only works with www.google.com and not www.l.google.com, which is where the search results come from lately. Not sure why, but this seems to be the problem as Yahoo still works.

I can't be sure about this, but that is the only thing I can find that has changed. Seems the folks at McAfee aren't on the ball at all... (sigh):mad:

capatt
Former Member
Message 3 of 39

RE: Firefox Safe Search Icons Not Appearing

Sounds like this is happening to you too, then? I've noticed this happening in both my Administrator and User Accounts on my XP system.
Kerry1960
Former Member
Message 4 of 39

SiteAdvisor not working with www.l.google.com

Google has made a change. Although you may go to www.google.com, when you do a search the results come from www.l.google.com. Try it and see. This appears to be a recent change with google, at least for me.

The problem is the folks at McAfee haven't made the small correction to the plugin to make it work with www.l.google.com. If you try Yahoo, I'll just about bet it will work there. It does for me.
capatt
Former Member
Message 5 of 39

RE: SiteAdvisor not working with www.l.google.com

You are absolutely correct. Works with Yahoo, but not with l.google. There's got to be a lot of complaints about this.
Kerry1960
Former Member
Message 6 of 39

RE: SiteAdvisor not working with www.l.google.com

So far, we seem to be the only ones saying anything about it. McAfee certainly isn't!
foxhill723
Former Member
Message 7 of 39

RE: SiteAdvisor not working with www.l.google.com

Same problem here with IE7, no colors show up after a search in google.
Kerry1960
Former Member
Message 8 of 39

asserts.txt file

Below is the contents of the asserts.txt file found in the Siteadvisor folder. All but the last four lines were creating when using google.com with search results coming from l.google.com. The last 4 lines are from using Yahoo were SiteAdvisor still works. It looks like the plugin checks a White List for sites that are to be used by SiteAdvisor and obviously, l.google.com is not in that list. Come on McAfee! It isn't that hard of a fix!


03/07/08 13:49:43/685636 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:49:43/685666 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:49:48/690754 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:49:48/690764 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:49:48/690844 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:49:48/690854 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:50:22/725173 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:50:22/725183 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:50:24/727196 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:50:24/727206 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:50:27/729349 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:50:27/729359 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:50:59/761686 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:50:59/761696 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 13:51:00/763278 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 13:51:01/763288 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 14:04:25/1567955 00000594 FFHook.cpp::CFFHook::GetWhitelistSites,395: *** Assert: No ExtAPI
03/07/08 14:04:25/1567965 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 14:10:16/1918619 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 14:10:27/1930066 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
03/07/08 14:11:18/1980628 00000594 FFHook.cpp::CFFHook::GetProtectedMode,416: *** Assert: No ExtAPI
Rico12345
Contributor
Message 9 of 39

RE: Firefox Safe Search Icons Not Appearing

see: Here
exbrit
MVP
MVP
Message 10 of 39

RE: Firefox Safe Search Icons Not Appearing

Thanks for the info so they are working on a solution. I personally have no problems with a Google search. The flags are still showing for me.
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