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Innermedia
Contributor
Message 1 of 7
‎07-06-2020 03:07 AM

False positive - removal of High Risk reputation

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This ticket - 2172513 - details a URL wrongly flagged as High Risk. The Status is show as "Reviewed", but there are no details as to the outcome. How do I know what the outcome of the "review" was, and when this false positive will be corrected on WebAdvisor?

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1 Solution

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siddharth_r
McAfee Retired
McAfee Retired
Message 7 of 7
‎07-28-2020 07:42 PM

Re: False positive - removal of High Risk reputation

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The issue should be fixed. Please check and update, If you still face any issue, provide us the list of URL shows unverified 

View solution in original post

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siddharth_r
McAfee Retired
McAfee Retired
Message 2 of 7
‎07-06-2020 04:09 AM

Re: False positive - removal of High Risk reputation

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This request usually take 3-4 business days to get updated. We will check and update the status.

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sivasubramanian
Moderator
Moderator
Message 3 of 7
‎07-09-2020 03:06 AM

Re: False positive - removal of High Risk reputation

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@Innermedia 

Please let us know whether your website reputation is changed. We will send the request to the concerned team if the issue still persists.

Regards
Siva

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Innermedia
Contributor
Message 4 of 7
‎07-09-2020 04:02 AM

Re: False positive - removal of High Risk reputation

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Reputation just says 'Unverified' now, and has done since shortly after the issue was raised (06 July). So when will this be verified? How long does it take to fix this so the site is not flagged incorrectly.

Thanks

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sivasubramanian
Moderator
Moderator
Message 5 of 7
‎07-09-2020 05:12 AM

Re: False positive - removal of High Risk reputation

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@Innermedia 

We have raised the request to the concerned team on this. We will keep you updated once we get further information on this.

Regards
Siva

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Innermedia
Contributor
Message 6 of 7
‎07-17-2020 01:09 AM

Re: False positive - removal of High Risk reputation

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What's happening with this - it's been two weeks?

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siddharth_r
McAfee Retired
McAfee Retired
Message 7 of 7
‎07-28-2020 07:42 PM

Re: False positive - removal of High Risk reputation

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The issue should be fixed. Please check and update, If you still face any issue, provide us the list of URL shows unverified 

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