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EmilyLai
Contributor II
Message 1 of 12

Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi team,

Recently, when chrome browser upgrade to version 120.0.6099.217, we found that Chrome Extension: McAfee WebAdvisor will be automatically enabled.

When enable Chrome Extension: McAfee WebAdvisor, our website will get errors when client sending ajax post(async=false), ajax post will be intercepted by page_crypto_mining.js.

After that, client side can not wait till server side return response.

Now we only can suggest our customer to user another browser or disable/remove Chrome Extension, but it's not a long term solution.

Please help to look into it, thanks!

1 Solution

Accepted Solutions
EmilyLai
Contributor II
Message 11 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi team,

We found that this issue may be caused by Chrome browser 0-day vulnerability.

After update Chrome browser to version 120.0.6099.225, page_crypto_mining.js file will not be downloaded, and everything works fine.

thanks.

View solution in original post

11 Replies
GaneshR
Moderator
Moderator
Message 2 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi @EmilyLai 

Greetings from McAfee!!

Sorry for the inconvenience caused. McAfee already aware of this issue and working on a fix at earliest. We will keep this post updated.,

Regards

Ganesh Raju R

DeanLin
Contributor
Message 3 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi Ganesh,

Same problem here, our users are facing the same issue and cannot log in, please can give us an estimated time to fix it, cheers.

Regards, 

Dean

nagasain
Contributor
Message 4 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Could you provide an estimated timeframe for resolving the issue? We've been experiencing this problem for the past few days, and it's affecting all users utilizing this extension.

GaneshR
Moderator
Moderator
Message 5 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi @nagasain @EmilyLai 

We are sorry for the inconvenience caused. McAfee already aware of this and working on priority to fix this issue. 

As a alternative workaround kindly disable/remove McAfee Web Advisor from chrome and restart chrome browser.

For more information, contact McAfee from below link

McAfee Consumer Support

Regards

Ganesh Raju R

Franki
Contributor
Message 6 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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I also encountered the same problem, for the Ajax returns value is being changed to other value.

JEFF_XU
Contributor
Message 7 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Our website is facing the same problem, causing the page to not work.

EmilyLai
Contributor II
Message 8 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi team,

any updates for this bug?

thanks.

RakeshM1983
Contributor
Message 9 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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Hi, Any update on above issues. our customers are really hit on us considering our product issue. please do needful ASAP.

RyanZH
Contributor
Message 10 of 12

Re: Facing issue when enable Chrome Extension: McAfee WebAdvisor

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I just spoke to someone who upgraded to Chrome ...224 and it was no longer an issue for them. Am I correct to say the latest update from ...217 to ...224 fixed the issue?

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