cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
stephe
Level 8
Report Inappropriate Content
Message 1 of 20

Facebook timeline entries with SiteAdvisor links have their font enlarged

For the past few days, any and all posts to my Facebook timeline

that have a SiteAdvisor link now have an enlarged font.

Recently, when I first call up my Facebook page, all the text and

links in my timeline are the same point size, but once SiteAdvisor

loads, they jump to three times the size.

If I scroll down the page quickly or use the Page Down button, I

see the regular-sized font at first, but once the SiteAdvisor

circle ratings appear, the point size jumps.

The same thing happens on anybody else's page that I might visit,

and yet it does not occur on Facebook's "Home" page.

When and why did this start?  And can the size increase be

nullified?

I find this development annoying because I often consciously

space the text in my timeline comments for maximum readability

and presentation impact.  The font resizing renders my efforts

irrelevant.

19 Replies
k3tg
Level 14
Report Inappropriate Content
Message 2 of 20

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Is this the Home version of Site Advisor or is it Site Advisor Enterprise?

The answer to this question should determine which type of support you may need.

is the link to use for the home product version

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Moved provisionally to SiteAdvisor for better support, but I feel that this is a question for Facebook.  File a bug report with them which I have just done.

Message was edited by: Ex_Brit on 25/04/14 7:00:38 EDT AM
stephe
Level 8
Report Inappropriate Content
Message 4 of 20

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

On Apr 25, 2014 5:45 AM k3tg said:

>Is this the Home version of Site Advisor or is it Site Advisor Enterprise?

I don't know. I am an individual using a personally-owned PC, not an

employee on a business computer, so I assume that means Home version? 

>The answer to this question should determine which type of support you may need.

>

>Support For SiteAdvisor Home Edition Only Here is the link to use for the home

>product version

When I click on "Support For SiteAdvisor Home Edition Only Here," the page

has a notice that says, "This discussion is locked" and the following message:

"Support For SiteAdvisor Home Edition Only Here

There is no support in this section for SiteAdvisor Enterprise.

Please post questions about that product in the SiteAdvisor Enterprise section."

The trouble is, there is no content on that page about SiteAdvisor Home Edition

(other than the above).

On Apr 25, 2014 6:00 AM Ex_Brit said:

>Moved provisionally to SiteAdvisor for better support [. . .]

I was not aware that SiteAdvisor had a forum or bulletin board.  I went

to http://www.siteadvisor.com/ and found nothing.  Is there a specific URL

for pages that allow users to discuss problems with SiteAdvisor? A forum,

maybe?

>[. . .] but I feel that this is a question for Facebook.  File a bug

>report with them which I have just done.

I was not aware that that was something that could be done.  I am not

that handy with/knowledgeable about Facebook. Thanks for the suggestion.

I'll contact Facebook.

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Hi Stephe,

Maybe I should have explained how to report a problem to Facebook:

See this pic (click to enlarge)

Capture.JPG

.

Message was edited by: Ex_Brit on 25/04/14 1:26:19 EDT PM

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

BTW I have forwarded this issue to my contact at McAfee just in case, so it will be looked at by both sides hopefully.

Hayton
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 7 of 20

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Nobody has asked the all-important question(s). Since I can't reproduce this on Chrome (which says the font is fixed at 12px) the questions are :

- what platform are you using - PC, mobile, tablet?

- what is the operating system?

- what browser are you using?

As for the other points in your second post :

- it's SiteAdvisor not SiteAdvisor Enterprise, which has its own section (and a whole lot of extra functionality)

- the URL for the SiteAdvisor section here is

https://community.mcafee.com/community/home/web_email/siteadvisor

- I don't see what this would have to do with Facebook. It's a display issue and we just need to dig a little to find the cause.

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Well it's happening in Firefox and Safari so far that we know about.  I just heard back from my contact at McAfee:

I checked, and I see it too.  I deliberately chose to check it on my Mac via Safari to eliminate a possible Windows resolution issue – same thing.

I just talked to SA QA and they had already seen this same post and discussed it in their meeting this morning and are investigating.

We shall see what transpires......

SAE is similar to SA, just more bells and whistles, behaviour is the same.

Message was edited by: Ex_Brit on 25/04/14 1:56:06 EDT PM
Hayton
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 9 of 20

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

Okay, I take back what I said about 12px.  Digging a little more into the Chrome console I see that something I put in to test this (and which appears at the head of my FB home page) has a font size of 17px.

I found a post in a group which had a link to an external site and (digging again) the font of the link itself is also 17px.

FB text size differences.PNG

Just before the code for  the link it says

<p style="font-size: 17px;">

But buried inside the code for the link it also says

font-size: inherit;

I would guess the first of those overrides the second.

Is this what the problem is?

Message was edited by: Hayton on 25/04/14 19:35:32 IST

Re: Facebook timeline entries with SiteAdvisor links have their font enlarged

I guess so, it just makes the FB timeline look odd with some entries larger than others.

So this is a FB problem or not?   That wouldn't surprise me as it wouldn't be the first time they've pushed something weird out of the door unannounced.

Message was edited by: Ex_Brit on 25/04/14 2:53:35 EDT PM
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community