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Youssef
Contributor
Message 1 of 3
‎05-09-2019 05:51 PM

Domain Blacklisted - TrustedSource Didn't Help

Hi everyone,

My website has been blacklisted by SiteAdvisor and I had customers contact me to warn me:
https://www.screencast.com/t/HoOUD03aJh

This applies for both the root domain and subdomains. I tried submitting a request through trustedsource.org but I got a reply less than an hour later with this:
====
Status:Reviewed
Initial categories: Spyware/Adware/Keyloggers,Internet Services
Post-review categories: Spyware/Adware,Internet Services
Which List: ts
Please allow the Web Reputation some time to update.
In some cases, the Web Reputation shown at the time of the ticket closure may not reflect the updated Web Reputation.
Updates at times may take longer to complete. Please consult TrustedSource.org to verify the published Web Reputation for any given URL or IP address.
List Number Closed: -
====

I have scanned the website with every imaginable tool out there, VirusTotal, Sucuri, hosts-file.net and none of them come with anything.

Our website is just a content writing service. That's it. No downloads, no ads, nothing like that so I'm just not sure why it's listed as adware/spyware.

I'm more than happy to work with Mcafee to resolve this, just want to know where the problem is.

Thank you so much!

TrustedSource Ticket ID 1955016 (Mcafee SaaS Web Protection, Spyware/Adware categorization) and 1955033 (Site Advisor, PUPs categorization)

Youssef

 

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2 Replies
sivasubramanian
Moderator
Moderator
Message 2 of 3
‎05-17-2019 12:44 AM

Re: Domain Blacklisted - TrustedSource Didn't Help

@Youssef 

Seems the URL has been reviewed and reputation changed to "Minimal Risk". Please check and update us.

screencast.png

 

 

 

 

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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Peacekeeper
MVP
MVP
Message 3 of 3
‎05-17-2019 01:32 AM

Re: Domain Blacklisted - TrustedSource Didn't Help

Maybe or maybe not as clicking on that link goes to a yellow warning address

Clipboard1.jpg

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