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Stevesinterests
Contributor
Message 1 of 5

Delist Request

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I recently created a new Web site at Site Ground and have started to explore WordPress. I am totally new to all of this. I noticed that McAfee blacklists my site for what is referred to as a PUP. I spoke to Site Ground, and they have stated that my site is clean, and they don't understand why I am blacklisted. They ran a scan.  I have also run an online scan on my site from Sucuri, and it all came back clean except for your blacklisting. Can this be reversed ASAP, please?  Can you explain exactly why I am blacklisted and how we can prevent this from happening in the future.

 

Thanks in advance

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2 Solutions

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karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Delist Request

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Hi @Stevesinterests 

We apologize for the inconvenience.

We have raised to request to review and change the reputation of the website and the ticket number is 2267737. We will keep you posted on the progress.

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karthikeyan_J
McAfee Retired
McAfee Retired
Message 3 of 5

Re: Delist Request

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Hi @Stevesinterests 

Your website reputation has been changed to minimal risk which is the safest reputation. Please check and let us know.

Thanks,
Karthikeyan J

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4 Replies
karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Delist Request

Jump to solution

Hi @Stevesinterests 

We apologize for the inconvenience.

We have raised to request to review and change the reputation of the website and the ticket number is 2267737. We will keep you posted on the progress.

karthikeyan_J
McAfee Retired
McAfee Retired
Message 3 of 5

Re: Delist Request

Jump to solution

Hi @Stevesinterests 

Your website reputation has been changed to minimal risk which is the safest reputation. Please check and let us know.

Thanks,
Karthikeyan J

Stevesinterests
Contributor
Message 4 of 5

Re: Delist Request

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I just checked, and the McAfee website is still showing my site as blacklisted. I don't know if this takes a bit of time to update?

Stevesinterests
Contributor
Message 5 of 5

Re: Delist Request

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It now shows as ok... Thank you

 

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