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Saugata
Contributor
Message 1 of 3
‎06-21-2022 06:13 AM

Deducted more than 6 times of auto renewal subscription

As per the auto renewal link , invoice amount was $10. However when I paid through credit card, $69 has been deducted.

It is very surprising . Last year I didn't face any issue during the auto renewal.

I would like to get the refund of the excess amount deducted.

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2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3
‎06-21-2022 06:42 AM

Re: Deducted more than 6 times of auto renewal subscription

Hi @Saugata 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.


McAfee Consumer Support -

Regards
Edward Franso 

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Saugata
Contributor
Message 3 of 3
‎06-21-2022 11:21 AM

Re: Deducted more than 6 times of auto renewal subscription

Thanks for your reply. 
please note that consumer support web page is not working , it is completely blank. The consumer support number is not working from Saudi Arabia.

 Please share the customer support number for Middle East / Saudi Arabia if any or any email address for customer support.

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