My wife and I are using McAfee for scanning emails. She has encountered a problem that I have not, which is that numerous files coming from students and academics at several universities - e.g. MS Word document files - are being "deactivated", so she can't read them. She is certain they are harmless, or at least, is prepared to risk opening them anyway; but we cannot find out how to a) find these files, and b) reactivate them. I have been searching here and on the web - presumably in the wrong places because I am sure we cannot be the first to have had this difficulty. Will anyone out there help us, please?
harryf200