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Message 1 of 2

Customer Portal Blacklisted, Any Help Appreciated

Hello 🙂


I have a client portal that is hosted with the company I white label through for some app development. The URL is and McAfee says it is blacklisted but no malware. I am not sure why it is blacklisted as it is a secure connection and no malware detected on a host of other like services.

My client who is experiencing this is really worried by what it might imply to those who have web advisor on their computers. He has also experienced this himself.

Here is another user of the same company and their login is just fine but they both technically are going to the same server or company, we just point new cnames too

Any help would be most appreciated!



Patrick S.

1 Reply
Message 2 of 2

Re: Customer Portal Blacklisted, Any Help Appreciated


We have submitted the link for review and raised the ticket - [#1971553] & [#1971573]. These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer. We will keep you updated.


If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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