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NavYuvak
Contributor
Message 1 of 5
‎04-24-2023 01:37 PM

Color code not showing

My McAfee web advisor is not showing color code. Whenever I enable the secure search for color coding, it automatically disables once I close the browser. McAfee web advisor extension is working but color code is not showing. Since color coding tells site report before clicking, it helps me a lot. 

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1 person had this problem.
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4 Replies
Peacekeeper
MVP
MVP
Message 2 of 5
‎04-24-2023 01:43 PM

Re: Color code not showing

To assist the mods here can you please post your McAcee version and operating system.

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NavYuvak
Contributor
Message 3 of 5
‎04-25-2023 04:51 AM

Re: Color code not showing

McAfee Total Protection - 1 Device (3 yrs)

Version: 1.7.222

Operating Sysytem: Windows 11 Home

Thanks for reply.

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NathanJ
Contributor
Message 4 of 5
‎04-29-2023 09:19 PM

Re: Color code not showing

I have the exact same problem and found this page while searching for an answer. I noticed when i did a google search that there were no green ticks. I opened webadvisor and checked the "Tell me if a search result is safe in any search engine." which then works, until you close the browser. and you manually have to reselect it every time, same as the OP said. I have Microsoft EdgeVersion 112.0.1722.64 (Official build) (64-bit) and Webadvisor Version 8.1.0.3218Updated March 17, 2023. If you could please keep us updated on a fix.

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Venkat_YM
Moderator
Moderator
Message 5 of 5
‎05-19-2023 06:29 AM

Re: Color code not showing

Hi @NathanJ 

Greetings from McAfee.

Sorry for the inconvenience caused.

McAfee aware of this issue and working towards the resolution. We will let you know once we receive an update on it.

Regards,
Venkat

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