Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 3

Cannot Access Site Details in SiteAdvisor

I installed the free version of SiteAdvisor about 18 months ago and found it useful. I could click the ‘traffic-light” icon by a site entry in a Google search result screen, a balloon would appear, I could click the Details link and immediately get information concerning that site. But during the last few months something appeared to go wrong. Whenever I tried to access the Details link in the balloon, I would be taken to a page that offered Virus Scan Plus and contained a link captioned “No Thanks. Continue to Site Report”

When I clicked the link I was taken to another page that once again stated “No Thanks. Continue to Site Report” but in a different part of the screen. Off the screen at the bottom was another message: “Sorry, we couldn’t find the page you were looking for”

This happened every time, so I uninstalled SiteAdvisor, downloaded the latest version and tried again. I was still unable to access the Details.
I used Virtual Technician to check the installation and it reported: No Problems Found.

Could someone please tell me if McAfee has changed the operation of the free version to limit it or is there something I can do to improve matters.
2 Replies
Former Member
Message 2 of 3

RE: Cannot Access Site Details in SiteAdvisor

It works fine for me, I use the free version too. Unfortunately I can not offer further advice.
Message 3 of 3

RE: Cannot Access Site Details in SiteAdvisor

If you are running Internet Explorer 7 go to Tools/Internet Options/Advanced and click the Reset button. OK and exit, close and reopen IE7.
You will have to-enable all the browser add-ons.

If IE6 - Tools/Internet Options..
General tab: clear cookies, history and temporary files
Security tab: set all zones to default
Content tab: disable Content Advisor
Advanced tab: set to default. OK and exit.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community