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jonyahmed19
Contributor II
Message 1 of 14

Can't remove my domain from blacklist.

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Hi,

My website was hacked then I removed the malware from the site. Secondly I submitted to trustedsource.org to review my domain and include it at whitelist.

https://sitecheck.sucuri.net/results/www.licebeware.com/

But after 7 days i didn't get any response from them and i don't see any track url. 

How can I verify website ownership and get this red warning solved?

Can anyone help  me?

Thanks

1 Solution

Accepted Solutions
sanjay
McAfee Retired
McAfee Retired
Message 4 of 14

Re: Can't remove my domain from blacklist.

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Hello Jonyahmed19

The URL has been recategorized under "Health/Online Shopping" and reputation changed to "Minimal Risk" 

Cheers

Sanjay S

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

13 Replies
Former Member
Not applicable
Message 2 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

Hello Jonyahmed19

Please help me with the website category so that I can take a look and have it raised with trusted source.


Regards
Farhan

jonyahmed19
Contributor II
Message 3 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

siteAdvisor listed my site  (https://www.licebeware.com) at "- Malicious Sites
- Online Shopping" category.

But I submitted to health category after cleaning malware.

Thanks

sanjay
McAfee Retired
McAfee Retired
Message 4 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

Hello Jonyahmed19

The URL has been recategorized under "Health/Online Shopping" and reputation changed to "Minimal Risk" 

Cheers

Sanjay S

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
jonyahmed19
Contributor II
Message 5 of 14

Re: Can't remove my domain from blacklist.

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Yes. I got update. Thanks

MFuser
Contributor
Message 6 of 14

Re: Can't remove my domain from blacklist.

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Hello Sanjay,

Can you also help with our shopping cart domain that is has the same notice? The cart is the same as my email address, and shows as clean in all other scans.

Regards

CatherineS
Contributor
Message 7 of 14

Re: Can't remove my domain from blacklist.

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Hi Sanjay. How do I submit a site for review in the first place? McAfee warns my site may have Malware, and when I click details, it tells me it's from an incident back in 2011! I can't find anywhere online where I can submit my site, www.fingeronpulse.com , for review.

 

Thank you.

sivasubramanian
Moderator
Moderator
Message 8 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

Hi CatherineS,

Please follow the steps as per link and submit your website url in trustedsource.org McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
MFuser
Contributor
Message 9 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

Thanks, I submitted our site too, which is on the 3Dcart.com system, and is just a shopping cart that you can only upload photos too. The links out of the site/cart go mostly to youtube and our other site which also scans clean.

sivasubramanian
Moderator
Moderator
Message 10 of 14

Re: Can't remove my domain from blacklist.

Jump to solution

Hi Bryan,

Please help me with the website URL and its category so that I can take a look and have it raised with trusted source.

Regards,
Siva

 

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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