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rhamburger
Former Member
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Message 1 of 2
‎03-21-2011 03:10 PM

Can't download attachments in gmail

I am using IE8 on a Windows 7 PC.  Since last Friday, March 18th, whenever I tried to download an attachment from gmail, nothing happens and IE hangs.  I have to open Task Manager to kill the process.  I discovered today that if turn off Siteadvisor, the attachments downloaded just fine.  I have www.google.com and mail.google.com in my trusted sites list.  I noted that I received an update to Siteadvisor last Thursday, March 17th.  I believe Mcafee has introduced a problem that needs fixing.

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jaymfe
Former Member
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Message 2 of 2
‎03-21-2011 07:35 PM

Re: Can't download attachments in gmail

Rhamburger,

Please go to Programs and Features and select McAfee Product you have installed on your computer, click on the Unintall/ Change button.

sa uninstall.jpg

Check “Site Advisor” and remove it.


sa uninstall2.jpg

Restart your computer.

Go to www.SiteAdvior.com and click on “Free Download” button, continue with installation process.

sa install.jpg

Confirm that IE has site advisor toolbar enabled.

Log into your Gmail and download any attachment.

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