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Former Member
Message 1 of 3

Can't download attachments in gmail

I am using IE8 on a Windows 7 PC.  Since last Friday, March 18th, whenever I tried to download an attachment from gmail, nothing happens and IE hangs.  I have to open Task Manager to kill the process.  I discovered today that if turn off Siteadvisor, the attachments downloaded just fine.  I have and in my trusted sites list.  I noted that I received an update to Siteadvisor last Thursday, March 17th.  I believe Mcafee has introduced a problem that needs fixing.

2 Replies
Former Member
Message 2 of 3

Re: Can't download attachments in gmail


Please go to Programs and Features and select McAfee Product you have installed on your computer, click on the Unintall/ Change button.

sa uninstall.jpg

Check “Site Advisor” and remove it.

sa uninstall2.jpg

Restart your computer.

Go to and click on “Free Download” button, continue with installation process.

sa install.jpg

Confirm that IE has site advisor toolbar enabled.

Log into your Gmail and download any attachment.

Message 3 of 3

Re: Can't download attachments in gmail

So, there is a new alternative to do the same using Cigati Gmail Backup Tool, You can do this in just a few clicks, this tool is the most reliable according to the experts, and this comes with some unique feature that allows you to extract both email and attachments in different folders. So if you don't have technical knowledge, don't worry opt for this alternative to extract attachments from Gmail Emails.

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