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Mujoo34
Level 7
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Message 1 of 9

Blacklist removal request

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My websites, www.wittybasket.in and www.thewittybasket.com are blacklisted by Mcafee.

 

They do not contain any malware and are SSL protected. I even contacted the support but still it is blacklisted. 

 

This is unfair as it is providing bad reputation.

Remove the Blacklist as soon as posible.

1 Solution

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Re: Blacklist removal request

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@Mujoo34 

Sorry for the inconvenience caused. Please let us know the appropriate category for your website that need to be updated. 

The McAfee WebAdvisor and McAfee SiteAdvisor Site Rating represents the classification of a website's reputation by McAfee.

The site rating is based on several attributes that, based on our automated website scanning, provides the best indication of the reputation of a site, over time.

These attributes include:

  • Suspicious downloads
  • Browser exploits
  • Number of emails sent by the website
  • Affiliations with other websites
  • Pop-ups generated

IMPORTANT: McAfee WebAdvisor and McAfee SiteAdvisor site ratings are not real-time scores; the ratings reflect the information we collected at the time of each site visit.

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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8 Replies

Re: Blacklist removal request

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@Mujoo34 

Sorry for the inconvenience caused. We have submitted your website URLs for review in trustedsource.org and the ticket nos are as follows

#2165215 - www.wittybasket.in
#2165217 - www.thewittybasket.com

These requests will be addressed within an average of 3-5 business days. We will update you the status on this.

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Mujoo34
Level 7
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Message 3 of 9

Re: Blacklist removal request

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Hi, but I already have done that to get the secure badge from McAfee. Instead McAfee reported my site as slightly risky.

 

This is not acceptable. You can not run someone's business like that. Our site is malware free and SSL protected. 

 

Please see to this. And get this solved immediately

Re: Blacklist removal request

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@Mujoo34 

We have received an update as your website URL's is categorized appropriately. Please check and update us.

If you have this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Siva N

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Mujoo34
Level 7
Report Inappropriate Content
Message 5 of 9

Re: Blacklist removal request

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Hi,

Look this is not a appropriate solution for us. This is hurting our trafic on website. We are bearing losses because of if. The category is not appropriate for us. We need your help in getting this resolved. We mailed at sites@mcafee , they say problem with content.

 

But what is the problem , you need to tell us and not frustrate small business owners. This is really frustrating for us.

 

Our site is based on shopify, it is malware free and SSL protected. We have no negative review over the internet and have provided the best service to our customers. What problem has McAfee got from our website. You need to be clear. Please get this solved as it is affecting our business.

Re: Blacklist removal request

Jump to solution

@Mujoo34 

Sorry for the inconvenience caused. Please let us know the appropriate category for your website that need to be updated. 

The McAfee WebAdvisor and McAfee SiteAdvisor Site Rating represents the classification of a website's reputation by McAfee.

The site rating is based on several attributes that, based on our automated website scanning, provides the best indication of the reputation of a site, over time.

These attributes include:

  • Suspicious downloads
  • Browser exploits
  • Number of emails sent by the website
  • Affiliations with other websites
  • Pop-ups generated

IMPORTANT: McAfee WebAdvisor and McAfee SiteAdvisor site ratings are not real-time scores; the ratings reflect the information we collected at the time of each site visit.

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

Thilina
Level 7
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Message 7 of 9

Re: Blacklist removal request

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We have updated our website to a new one https://havencare.com.au/  using wordfence we found we do not have any malware. please remove the notification  

Re: Blacklist removal request

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Follow this FAQ to ask for a review

WebAdvisor website rating dispute resolution process

Tabbs91
Level 7
Report Inappropriate Content
Message 9 of 9

Re: Blacklist removal request

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My website msvitsolutions.co.uk has been blacklisted even though it doesn’t contain any malware. Can you whitelist it under computer services as I am losing traffic to it

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