I installed WinZio 22 yesterday. Today's McAfee scan has two results - winzip19-wz.exe and winzip19-wz.exe(1) files "could not be deleted."
I did the recommended restart and another full scan, but issue still persists. I cannot find either files using Windows 10 File Explorer. Any advice?
There is a good posibility that these files are hidden. Assuming you have Windows 10, please follow the steps in the link bellow to view hidden files.
https://support.microsoft.com/en-in/help/4028316/windows-view-hidden-files-and-folders-in-windows-10
If you still don't see the files, please contact McAfee support: https://service.mcafee.com
Cheers
Sanjay
Sanjay, my File Explorer was alreay set up to see hidden files. So your solution didn't work.
request you to please contact support. They may request to remote access your PC.
Cheers
Sanjay
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