Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Report Inappropriate Content
Message 1 of 1

why can't I get any of my McAfee products to work? including update, scan, autoprotect and Virtual tech

Hi all,

I've got 52days left on my subscription but suddenly can't get my McAfee software to work.

First I tried to scan but was just stuck as o% and items scanned at 0.

Then I tried to update it but the same stuck at 0.

I downloaded Virtual technicion but when I get as far as scanning application virus scan 'check components' it seems to stop and doesn't go any further.

Also the auto-protect feature like my firewall and real time scanning have turned themselves off.

any ideas?

thank you,


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community