i renewed virus scan plus 2009 in dec. 2008. practically every time i used the pc, the 2008 vs plus would update. since renewing, i don't recall the update icon with the red arrow spinning around in the box, coming on in the taskbar. for a long time, i just thought there were no updates, which didn't seem right. finally about a month ago, i did a live chat with mcafee, & was told to do a clean uninstall, & then re-install the software. the update icon still doesn't come on & i've just been clicking on manual updates for now. by the way, the auto update has always been on. i have the mcafee firewall set to stealth & have moved it back to standard to see if it would update, but no luck. i also have smart recommendations on, & all system guards are set to alert & log. the security ctr version is : 9.3, build:9.3.137, last update on 3/16>virus scan version is :dat version 5573 created 4/3, engine version 5301.4018, version 13.3, build 13.3.117. is mcafee not using the update box with the arrow spinning around anymore in their software? sorry if i'm not posting in the right place, this is my first time here. if you need anymore info to properly assess my problem, please post a reply & i'll try to respond asap. THANX for your time/help anyone.