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wumizle
Former Member
Message 1 of 2
‎04-03-2009 03:38 PM

unable to fix problem because of an error...

my computer says that i'm not protectd. and when i click fix it states that it can't fix one or two problems due to an error.

i have
McAfee Security Centre 9
VirusScan 13
Personal Firewall 10

Windows XP Pro, SP3

i ran MVT and it diagnosed that i had 2 issues:
a Process was incorrect and a Service was incorrect under the VirusScan everything else was fine.

under diagnostic log:

under Process:
Expected process not running
expected: running
existing: not running
c:\programfiles\mcafee\virusscan\McShield.exe

and under service
expected service state incorrect
expected: running
existing: stopped
c:\PROGA~1\McAfee\mcshield.exe

my Session ID: 17075487

please help
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1 Reply
Riddlez
Contributor
Message 2 of 2
‎04-04-2009 05:51 AM

RE: unable to fix problem because of an error...

See your other thread !
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