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lyndzi2003
Former Member
Message 1 of 4
‎09-13-2011 07:58 AM

subscription/Virus problem??

I have two computers, my subscription expires on the 3rd July 2012.

I purchased mcafee to cover both my Laptop and Desk top. I have no problems with my laptop (windows 7), but my desk top (windows xp) suddenly says my computer is at risk.

I check the status and it then says i need to activate it, and that activation is needed by 10th may 2008. I click the activate button and nothing happens.

I have uninstalled mcafee and reinstalled it. This solved my problem until i turn off the desk top.

When i restart it happens again. I ran scans when it was all up and running again and they all came back clear.

I am fed up with this and do not need to reinstall mcafee everytime i turn my pc on.

can someone please help???

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3 Replies
JaiPrakash
Former Member
Message 2 of 4
‎09-16-2011 03:29 AM

Re: subscription/Virus problem??

Hi,

Follow the on screen instructions and run the Subscription Repair tool through the below link:

http://mcaf.ee/wqe5f

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lyndzi2003
Former Member
Message 3 of 4
‎09-20-2011 07:00 AM

Re: subscription/Virus problem??

I tried to follow the instructions, but i do not have navigation on my PC Mcafee. I have Home, Subscription, about and help.

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JaiPrakash
Former Member
Message 4 of 4
‎09-20-2011 08:35 AM

Re: subscription/Virus problem??

Hi,

Please follow the below Screen shots & complete the process:

Access Protection 1.JPG

Access Protection 2.JPG

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