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burdou
Former Member
Message 1 of 2

recent auto-renewal and now I cannot scan

My Total Protection auto - renewed recently and since them I cannot run a scan.  It always says an error occured and the real-time scanning keeps giving the message that it is starting.  I cannot go into the virus and spyware protection settings to do anything.  Any suggestions??

1 Reply
karthiks
Former Member
Message 2 of 2

Re: recent auto-renewal and now I cannot scan

Burdou,

Install and run the MVT CLICK HERE

Update McAfee

Check with the issue

If issue persists, update me the version of McAfee & the type of operating system

To check the McAfee version, open McAfee console and click on About (top right corner / bottom right corner)

Message was edited by: karthiks on 3/12/13 9:54:34 PM CDT
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