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real time protection in turn off always but subcription upto 1-1-13

hi

please help me,my McAfee active up to 1/1/13.But i am unable to turn on my real time protection.it shows always off,am try to on the button was not working.please help me please

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karthiks
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Re: real time protection in turn off always but subcription upto 1-1-13

Hi Ravi,

Try the below steps given and update us

Check for any 3rd party security software’s like Norton, Kaspersky etc., if so remove it from the control panel and check the McAfee status

Run McAfee Virtual Technician (MVT) :

Download and run the oas-disabled-fix.cmd utility :

  • Double-click the oas-disabled-fix.cmd tool.

NOTE: If you use Windows Vista and 7 right-click oas-disabled-fix.cmd and select Run as Administrator.

 

Restart your computer and ensure that Security Center shows that Real-Time Scanning is enabled.

Message was edited by: karthiks on 7/2/12 1:39:32 PM CDT
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