cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jmichae3
Level 7
Report Inappropriate Content
Message 11 of 25

Re: mcafee total protection wants license for printer

Jump to solution

will have to contact support when I amnot so busy. they take a long time to figure out there is a real bug (when I already know there is one) - and right now I am really busy.  sometimes days or a week.  good thing I got unlimited minutes recently.

Re: mcafee total protection wants license for printer

Jump to solution

OK, good luck ;)

kopri2012
Level 8
Report Inappropriate Content
Message 13 of 25

Re: mcafee total protection wants license for printer

Jump to solution

I hope I'm not too late.

I just wanted to let you know that I have the same problem with my PC. 

Whenever I change the "device type" to printer, it doesn't save it, only the changed name is saved.

The real strange thing is that on my laptop, it keeps the name and it changed to the printer icon.

PC = Win7 ultimate and McAfee AntiVirus Plus with cable,

laptop = Win7 ultimate and McAfee AntiVirus Plus wireless,

Printer Kodak ESP Ofifce 2170

Message was edited by: kopri2012 on 12/6/12 9:15:09 AM CST

Re: mcafee total protection wants license for printer

Jump to solution

I would contact Technical Support via the link under Useful Links at the top of this page.  It's free by phone or online chat.

kopri2012
Level 8
Report Inappropriate Content
Message 15 of 25

Re: mcafee total protection wants license for printer

Jump to solution

Thanks for the quick reply,

but I think the problem is solved.  I realized another problem (firewall setting / on-off disabled/reverting back to on) and therefore I re-installed the program, just done with it.

....and after that I was able to change the name/type and it kept it stored.

Re: mcafee total protection wants license for printer

Jump to solution

Glad that's solved it.   Thanks for posting back.

jmichae3
Level 7
Report Inappropriate Content
Message 17 of 25

Re: mcafee total protection wants license for printer

Jump to solution

"firewall setting / on-off disabled/reverting back to on" in english? reinstalling did not fix anything for me. reinstalled about 20 times with tech support escalated. in the end,they could not solve.

does this mean it has everything to do with having a laptop as opposed to a desktop? or wired as opposed to wireless? which?

or do I have to disable the firewall to make mcafee work?

Re: mcafee total protection wants license for printer

Jump to solution

Tech Support can answer you better than we can.

jmichae3
Level 7
Report Inappropriate Content
Message 19 of 25

Re: mcafee total protection wants license for printer

Jump to solution

maybe I could rephrase. I would love to know a little better the details the reason for this bug - and its workaround or fix.

I failed with my escalation, they cut me off (I guess either support or engineering gave up when they could not solve the problem).

if the person who found the solution were to escalate and perservere, they might be able to get this bug fixed.

possibly one of the reasons why they cut me off was I kept finding more bugs for them to solve (that's what I do - find bugs and report them).

[btw, ex-brit, I agree with your signature - reg cleaners are like a bull in a china closet - I used to write activeX controls, and I have watched some of the "best" registry cleaners try to tear into areas they had no business messing with. when someone says "oh, just use ccleaner", it's one of my big red flags]

if I can't get the bug fixed, maybe someone else can who actually had the answer - that would be so nice. the fewer bugs, the better.

<div id='curse_30'>
<p class=MsoNormal>Job 31:30 curse,</p>

<p class=MsoNormal style='text-autospace:none'><sup><span style='font-size:
8.5pt;line-height:115%;color:blue'>23 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>For destruction <i>from</i> God <i>was</i> a terror to me, and by
reason of his highness I could not endure. </span><sup><span style='font-size:
8.5pt;line-height:115%;color:blue'>24 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If I have made gold my hope, or have said to the fine gold, <i>Thou
art</i> my confidence; </span><sup><span style='font-size:8.5pt;line-height:
115%;color:blue'>25 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If I rejoiced because my wealth <i>was</i> great, and because mine
hand had gotten much; </span><sup><span style='font-size:8.5pt;line-height:
115%;color:blue'>26 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If I beheld the sun when it shined, or the moon walking <i>in</i>
brightness; </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>27 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>And my heart hath been secretly enticed, or my mouth hath kissed
my hand: </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>28 </span></sup><span style='font-size:
10.0pt;line-height:115%;color:black'>This
also <i>were</i> an iniquity <i>to be punished by</i> the judge: for I should
have denied the God <i>that is</i> above. </span><sup><span style='font-size:
8.5pt;line-height:115%;color:blue'>29 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If I rejoiced at the destruction of him that hated me, or lifted
up myself when evil found him: </span><sup><span style='font-size:8.5pt;
line-height:115%;color:blue'>30 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:blue'>Neither have I suffered my mouth to sin by wishing a curse to his
soul. </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>31 </span></sup><span style='font-size:
10.0pt;line-height:115%;color:black'>If
the men of my tabernacle said not, Oh that we had of his flesh! we cannot be
satisfied. </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>32 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>The stranger did not lodge in the street: <i>but</i> I opened my
doors to the traveller. </span><sup><span style='font-size:8.5pt;line-height:
115%;color:blue'>33 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If I covered my transgressions as Adam, by hiding mine iniquity in
my bosom: </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>34 </span></sup><span style='font-size:
10.0pt;line-height:115%;color:black'>Did
I fear a great multitude, or did the contempt of families terrify me, that I
kept silence, <i>and</i> went not out of the door? </span><sup><span
style='font-size:8.5pt;line-height:115%;
color:blue'>35 </span></sup><span style='font-size:10.0pt;line-height:115%;
;color:black'>Oh that one would hear me!
behold, my desire <i>is, that</i> the Almighty would answer me, and <i>that</i>
mine adversary had written a book. </span><sup><span style='font-size:8.5pt;
line-height:115%;color:blue'>36 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>Surely I would take it upon my shoulder, <i>and</i> bind it <i>as</i>
a crown to me. </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>37 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>I would declare unto him the number of my steps; as a prince would
I go near unto him. </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>38 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>If my land cry against me, or that the furrows likewise thereof
complain; </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>39 </span></sup><span style='font-size:
10.0pt;line-height:115%;color:black'>If I
have eaten the fruits thereof without money, or have caused the owners thereof
to lose their life: </span><sup><span style='font-size:8.5pt;line-height:115%;
;color:blue'>40 </span></sup><span
style='font-size:10.0pt;line-height:115%;
color:black'>Let thistles grow instead of wheat, and cockle instead of barley. The
words of Job are ended.</span></p>

<p class=MsoNormal> </p>
</div>

kopri2012
Level 8
Report Inappropriate Content
Message 20 of 25

Re: mcafee total protection wants license for printer

Jump to solution

@ Jim Michaels. 

Sorry to hear that you still have trouble with your system(s).

All I can say re-installing it solved my problem.  I don't know if you use McAfee's de-installer "MCPR.exe" or Windows "add/remove program".

I always use MCPR.exe, otherwise I run into problems when re-installing it.

Just to clarify.  My laptop, Dell with win7 ultimate didn't have the problem. It happened on my PC, also Dell with win7 ultimate.

Since you mentioned a registry cleaner this rings a bell. I used one one or two days ago.  Maybe that caused my problem, although (I thought) it didn't find a major problem.

What did you mean by "in english?" after my "firewall setting / on-off disabled/reverting back to on".

What I tried to say was that I discovered a problem when I went into settings under firewall.  It showed OFF.  I clicked ON, it changed for a second or two but I wasn't able to get to

the other firewall settings. this screen was blank and when I went back one step the firewall was off again, although I didn't get any warning that the firewall is off.

After re-install I was able to change the Kodak printer's icon and I was able to save.  It changed and stayed.

Good luck

Message was edited by: kopri2012 on 12/6/12 10:27:45 PM CST
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community