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christos
Contributor III
Message 1 of 5

mcafee scheduled scan

I set for weekly  scheduled scans. 

in the past if it missed the time set it would start the scan at a later time the same day but now if it misses the time set for the scan it sets to scan a week later.

 

4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: mcafee scheduled scan

Hi @christos 

Greetings from McAfee.

Sorry for the inconvenience caused.

Please let us know the McAfee version installed on your machine. Refer the below article to identify the McAfee Version.

How to find the version of your McAfee security software on Windows

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat


christos
Contributor III
Message 3 of 5

Re: mcafee scheduled scan

I have Live Safe version 1.11.184

release name 16.0.111

Venkat_YM
Moderator
Moderator
Message 4 of 5

Re: mcafee scheduled scan

Hi @christos 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

christos
Contributor III
Message 5 of 5

Re: mcafee scheduled scan

problem has started again namely missed scheduled scan not being rescheduled should i just uninstall and reinstall or do mcafee have a software issue

Re: mcafee scheduled scan

I have Live Safe version 1.11.279

release name 16.0.R111

antivirus 

build 1.1.1830.0

content version 1558.0

 

 

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