Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 3

false positives


I use a program called Strat-o-matic Baseball. McAfee and Norton users have found that a file called actman.dll is being flagged as a false positive. This causes the program to crash. This has been reported to McAfee by the company that makes the game along with many users of the program. When McAfee sends a special .dat file to correct this and it stops...what would cause a subsequent .dat file update to start flagging this file again?

Also is there the possiblility that McAfee is going to give back a feature to "trust" files along with programs so you can make exceptions for files that you don't want quarantined?

2 Replies
Reliable Contributor
Reliable Contributor
Message 2 of 3

RE: false positives

The simple way of getting it fixed would be to get as many people as possible to submit samples of that file on webimmune.net...

if the research team sees the same file being submitted by a large number of people then it will be looked at pretty fast....
Former Member
Message 3 of 3

RE: false positives

Many have done this. Why do some systems with McAfee flag this file while others do not? If their .dat files are up to date why would some systems flag it while others let it go by?

SOM even went to the trouble of changing something in their .dll so that it wouldn't flag in McAfee. Now an update to their .dat files has started it flagging again.

It is also being stated here that they removed the ability to exclude files and folders from the scan process because of security issues...why Norton has this ability and McAfee doesn't seems strange. If it was such a security risk..symantec wouldn't do it either.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community