×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RussLino
Former Member
Message 1 of 2

can anyone help?

NEW PC WITH WIN7 O/S

ACCESS INTERNET VIA WIRELESS CONNECTION

WENT TO DOWNLOAD FROM MCAFEE .COM SOME ADDITIONAL SECURITY

HAD THE WARNINGS DO YOU ALLOW THIS SITE/PROGRAM TO ACCESS PC? YES

AFTER THIS MESSGAE CAME UP NO INTERNET CONNECTION DETECTED THEREFORE CANNOT ACCESS REMOTE SERVER?

WHAT AM I MISSING HERE?

1 Reply
exbrit
MVP
MVP
Message 2 of 2

Re: can anyone help?

Please don't use all caps as it's difficult to read and is regarded in forum circles as "shouting".

Do you have any other protection software installed?

McAfee relies on Internet Explorer being set to defaulta.

Go to IE Tools/Internet Options/Advanced and click Reset.

OK any prompts and click Apply/OK

Close and reopen IE.

Go to Tools/Manage Add-Ons and re-enable all the add-ons.

See if it works now.

Another thing that can stop it installing is infection so download, so do an online scan here: http://www.eset.com/onlinescan/

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community