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bakphoon
Former Member
Message 1 of 5
‎09-09-2017 08:00 AM

Why can't I turn off real time scanning

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Whenever I click on this, nothing happens.

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4 Replies
exbrit
MVP
MVP
Message 2 of 5
‎09-09-2017 09:14 AM

Re: Why can't I turn off real time scanning

You would have to be logged in as an Administrator to do it.

Clicking that should open a new window where you can turn it off for a specified time.

Run the Virtual Technician to check the software for any problems and fix anything it indicates may be wrong.

Also on that page you'll see a link to Contact Support.   If the above doesn't work, use that to contact Technical Support, it's free.

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catdaddy
MVP
MVP
Message 3 of 5
‎09-09-2017 11:01 AM

Re: Why can't I turn off real time scanning

Discussion successfully moved from Community Support to VirusScan

Cliff
McAfee Volunteer
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bakphoon
Former Member
Message 4 of 5
‎09-09-2017 09:28 PM

Re: Why can't I turn off real time scanning

I am running as administrator but I'll try Technical Support I guess

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exbrit
MVP
MVP
Message 5 of 5
‎09-10-2017 04:37 AM

Re: Why can't I turn off real time scanning

Thanks.  Good luck.

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