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MarinLely
Contributor
Message 1 of 4

What does ti!57DDF48D8C2F mean?

Hi,

When installing our (certified) software at one of our clients, who uses McAfee, they experienced some issues. A couple of items from the installation package were quarantined, with threat code ti!57DDF48D8C2F (see attached screenshot). What does this mean exactly? I'd like to know, so we can improve our software and prevent this in future versions of our software.

Thank you in advance.

Screenshot_McAfee.png

3 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 4

Re: What does ti!57DDF48D8C2F mean?

Hi @MarinLely 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

fflores
Contributor
Message 3 of 4

Re: What does ti!57DDF48D8C2F mean?

buena tarde tengo el mismo problema , al instalar y tratar de ejecutar un software legitimo su antivirus me marca este error como una amenaza 

Venkat_YM
Moderator
Moderator
Message 4 of 4

Re: What does ti!57DDF48D8C2F mean?

Hola @fflores 

Disculpe las molestias causadas.

Consulte el artículo para ayudarle con este tema.

Cómo enviar falsos positivos a McAfee

Comuníquese con nuestro número de atención al consumidor (901 120 175) durante el horario comercial de lunes a viernes e infórmenos cómo le va o haga clic en el enlace a continuación para obtener asistencia por chat para obtener asistencia inmediata.

Si esta información fue útil de alguna manera o respondió a su pregunta, márquela como la solución aceptada y felicítelo si corresponde.

Saludos,
Venkat

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