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VirusScan Plus Won't Download

I just purchased the upgrade for McAfee VirusScan Plus and it will not download. When I start downloading the program it stops and say that McAfee cannot connect to your internet. How do I fix this because obviously I am on the internet if I am posting this. I am running on Vista.
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RE: VirusScan Plus Won't Download

Did this computer have any other anti-virus on it earlier? if yes how was it removed or is it still there?
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