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Level 11
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Message 21 of 24

RE: VirusScan Blocking Downloader as 'Trojan' (reply)

Somebody else posted the same.....
wonder why I am not getting it....

what is the DAT version on the comp is it 5400?

VirusScan Blocking Downloader as 'Trojan' (reply)

The DAT version is 5400.0000 - last update 10/7/2008

Do you need to see the comlete log file on the Malware Scan? It is in 'notepad' format - I can cut & paste here if you wish.

VirusScan Blocking Downloader as 'Trojan' (reply)

To Ex_Brit & Vinod_r2 -

After all the assistance you gave me, I wanted to let you know what I heard from PopCap Games today:

"Thank you for contacting PopCap Games Customer Support. We hope the following information will be of help to you.

It's appear that McAfee Anti-virus program have some issues with all the Popcap games, we are contacting McAffe to try to resolve all the problems. Please accept our apologize and we hope to be able to contact you back again when the issues with the McAffe are solved."

... so, it appears they have realized that ther eis a problem..

Thanks for all your patient help!

Carol Caslow
Level 11
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Message 24 of 24

RE: VirusScan Blocking Downloader as 'Trojan' (reply)

Sounds good.... happy
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