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Martin_Ma4512
Contributor
Message 1 of 2
‎10-14-2021 05:51 AM

Virus scan can't find all the viruses.

 There were some hidden malware on my laptop and McAfee didn't find it. Is this because it only detects viruses not malware? If it detects malware. Can the creators try to make it better?

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Magesh
McAfee Retired
McAfee Retired
Message 2 of 2
‎10-14-2021 07:13 AM

Re: Virus scan can't find all the viruses.

Hi @Martin_Ma4512 

We understand your concern.

McAfee will have the files definitions for known malwares and when the code matches the signature it will be detected.

Also please try McAfee malware cleaner on your PC. McAfee Malware Cleaner (MMC) is a free tool that cleans malware, adware, viruses, and other threats from your Windows computer.

Refer the below article that has more information on this. Please let us know if any other concerns

McAfee Malware cleaner 

Regards

Magesh J

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