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Virus Scan not on my PC but I keep getting warning messages anyhow

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I have a reasonably new Dell PC (Windows 10) that came with McAfee pre-installed, but I have never registered the software, nor used it.  In the last 24 hours I have been bombarded with terrifying warnings which pop up in browser windows  - both Chrome and Edge.  They tell me all sorts of problems are present on my PC and that I need to pay to register McAfee, but I don't believe them.

I have tried to remove McAfee from my PC but it doesn't seem to be anywhere to be found; certainly, Win 10 Control Panel doesn't find it .  I have run the MCPR tool which reports that it is deleting lots of files, but nothing changes.

I am hugely suspicious that some malware has taken over my PC that is pretending to be McAfee, but I don't know where to begin looking for a solution.  Any advice gratefully received.

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Re: Virus Scan not on my PC but I keep getting warning messages anyhow

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Thank you to Edward Franso.  I tried the advice here and - so far at least - the problem seems to have gone away.  I am grateful for the support, but I wish I could inflict some personal harm to the criminals who cause this kind of problem in the first place.

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2 Replies

Re: Virus Scan not on my PC but I keep getting warning messages anyhow

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Hello @JohnJeffrey 

Greetings from McAfee,

We are very sorry for the inconvenience caused.

We suggest you access the link below which has information on how stop unwanted pop up in borwsers.

If you have any concerns, feel free to reply to the post or contact our support team using the link below.

Turn off web push notifications

McAfee Chat Support

Thanks,
Edward Franso 

Re: Virus Scan not on my PC but I keep getting warning messages anyhow

Jump to solution

Thank you to Edward Franso.  I tried the advice here and - so far at least - the problem seems to have gone away.  I am grateful for the support, but I wish I could inflict some personal harm to the criminals who cause this kind of problem in the first place.

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