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Ark987
Level 7
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Message 1 of 3

Unknown Unresolved Threat

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Hi. I recently ran a scan on McAfee on my computer. After it got finished it said it has found a stubborn virus or trojan and need to contact support.

The file location is given as-

C:/program file (x86)/Common files/Microsoft Shared/OFFICE 12/VS Runtime/CMDDEF.DLL

Unknown.

 

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Kumar_suman
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Re: Unknown Unresolved Threat

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Hi @Ark987 ,

Greetings from McAfee.

We regret the inconvenience caused. 

If you no longer use Visual Studio, you can uninstall Virtual studio from your program list and restart the PC. If you are willing to keep Virtual studio program, kindly use the McAfee Malware Cleaner to remove the corrupted Dll files and update us the outcome.

Best regards,

Kumar

 

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Kumar_suman
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Message 2 of 3

Re: Unknown Unresolved Threat

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Hi @Ark987 ,

Greetings from McAfee.

We regret the inconvenience caused. 

If you no longer use Visual Studio, you can uninstall Virtual studio from your program list and restart the PC. If you are willing to keep Virtual studio program, kindly use the McAfee Malware Cleaner to remove the corrupted Dll files and update us the outcome.

Best regards,

Kumar

 

Ark987
Level 7
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Message 3 of 3

Re: Unknown Unresolved Threat

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Hi.  The problem is fixed. Thank you very much!.

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